COVID-19: See how we are keeping our customers and team members safe. Learn more

COVID-19 PREVENTION

SHOP WITH CONFIDENCE

Prioritizing Health & Safety

Masks

All employees and store visitors are required to wear masks.

DISINFECTING/SANITIZING

High-traffic areas are disinfected and sanitized several times throughout the day and following every transaction. Hand sanitizer is available in all stores.

Social Distancing

Floor markings are in place to encourage social distancing. All employees and customers must maintain a distance of 6 feet.

Yes, We Deliver

Deliveries that require home entry have been limited and protocol is in place to maintain both social distancing and a virus free environment. Masks are required.

Protective Barriers

Protective barriers have been installed at checkout stations.

Contactless Payments

Pay online or via the Rent One Customer Portal app.

Apple Store

Google Play Store

Rent One Coronavirus Response:

A Note From Our CEO to Our Valued Customers Regarding COVID-19

To All of Our Valued Customers,

As our friends and neighbors throughout the country deal with the impact of the Coronavirus, Rent One’s responsibilities during this time will be (1) to prioritize the health and well-being of all of our customers and team members, and (2) to support local government and health officials as they work to contain, treat and eliminate the COVID-19 virus from our local community.

During this trying time, our decisions will be guided by science-based information from the Centers for Disease Control and Prevention along with our vision and values to serve our clients. In response to this developing public health situation, we will be taking a series of steps intended to be precautionary, preventative and proactive.

For the foreseeable future, we will continue to closely monitor the Coronavirus situation and follow the guidance from leading government and health authorities. We will stay dedicated to our high standards for safety and cleanliness. If warranted, we will take additional precautions to ensure we are doing our best to protect you, our team members and the communities we serve.

While we all face this challenge together as neighbors and friends, we'll use this as an opportunity to evolve and improve the way you interact with Rent One. Please let us know how we can serve you best during this unique time. Rest assured that it will be our high regard for your safety and well-being that is behind any changes you may experience. We're looking forward to serving you and providing the best possible experience whenever and however you interact with us.

Thank you for being a loyal friend, neighbor and customer.

LARRY CARRICO
Rent One Chief Executive Officer

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